As a consumer, it's ridiculously hard to get compensated for the performance failures and downtimes of our online services. Meanwhile, service providers struggle to retain consumers and keep employees motivated in the face of scalability challenges. Stacktical is a unique way to turn the performance of an online service into surprisingly gratifying experiences for its stakeholders. It’s a comprehensive service level management platform that helps companies indemnify their customers for performance failures, while rewarding their support teams for operational excellence.
The first Decentralized Service Level Agreements (SLA) platform with Downtime Compensation capabilities.
Stacktical is a decentralized service level management platform on the Ethereum blockchain. A SLA or Service Level Agreement is a contract that defines a baseline quality of service you can expect from your provider, and ways to settle disputes when the service fails. Stacktical uses the DSLA token to facilitate the management of SLA and streamline the downtime compensation experience of affected users
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